Episode 11: Maker of Kings – The Making of Hawaii’s Fastest Growing Company in 2018

Maker of Kings. How we built a 5 million dollar company in less than 16 months. Jim Keener, Andrew Compean, Rich Elliott, Corey Cazares, and Rick Hamada talk about their top 50 fastest growing company in Hawaii. 

Rick: Maker of Kings with you right now here in the studios of AMA30-KHPH. It’s an absolute pleasure to be with you and I certainly hope that things are going your way.  Welcome to this latest edition. If you’re on Facebook live, take a look and you have all of the fellows in studio with us right now. Aloha everybody. There’s Jude right there, Brother Jim right here, Brother Corey right there, Brother Rich over there and the team is in town.  Good to see you fellas. How’s everybody doing?

Rich: How you doing buddy?

Andrew: Welcome back boys.

Jim: That camera almost misses you now. I can barely see Rick.

Rick: That’s the objective

Andrew: I thought they were two chairs stacked on each other.

Rick: Thank you very little.

Jim: Rick will be with us for the next 6 months

Rick: I do appreciate that. It’s so good to see everybody with us here and Jim, welcome back into studio. Hello to you

Jim: Thank you, nice to see you again.

Rick: I’d like to do this if you wouldn’t mind, and I’ll leave the fellows here on set. Would you mind, do a brief introduction of the fellows here in the studio with us?

Jim: To my right is my handsome son, Andrew Compean.

Rich: Hold on, I beg to differ.

Jim: Young Entrepreneur, a superstar in the making. To my left, Corey Cazares, another young superstar doing well in his market segments. Looking to reach out and expand into additional market segments. And then Young Rich over there. The trials and tribulations of a young entrepreneur.

Corey: Falling in love each day.

Jim: Falling in love. The hopeless romantic is in the house. Full of that great energy and just an awesome individual as well.

Rich: and flowers for everyone.

Jim: And flowers for everyone including your friends.

Rick: Oh, there we go yes here we go

Jim: He knows how to do it.

Andrew: cuddle up with the rich.

Rich: If you’re looking for a husband, there’s your man right there. He’s the guy he’s the one He’s the one. If you want a bad boyfriend that’s my son.

Jim: I feel different coming back here.

Rich: that’s right, that’s right yeah 

Andrew: The power of Ying and Yang. Do you see how it works?

Jim: Right now, we’re starting our new show called ‘Love lessons’ with Boobie and Scooby. In this case, I mean these two guys. Tune in.

Corey: Tune in.

Rick: yeah, we’re going to determine exactly who’s Boobie and who’s Scooby

Corey: We’ll figure it out.

Rick: So, I want to turn it over to the boys now. And each of you I’d like you to give an introduction to Jim through your eyes.  Drew I’m going to start with you please.

Andrew: He’s my father, mentor, best friend. He’s taken me from a little boy to a grown man and we’re having fun along the process together.

Rick: Excellent Corey Cazares.

Corey: Yeah, buddy how do you describe Jim? When you bump into him, you’ll know. But he’s one of those mentors you don’t even know you’re looking for until you find him. One of those people in your life, not always a business person, could be a family member, could be anybody. When you bump into people like that you know who they are, you respect it and you follow.

Rick: Awesome, thank you.

Andrew: Mentor. I liked his little nickname for us. It was a rainmaker. Because he’s the one that sets the direction, allows us growth. He brought me into their family and so that’s a huge thing. As much as we talk about work and all those entrepreneurial things, it’s the back and stuff of the family that he creates around him. You can’t match that I think that’s the biggest I got to say, so thank you for that Jim.

Jim: You were tremendous

Voice 3: And now you heard first hand, Rick, I heard somebody was busy on Sunday.

Rick; it was high light superseding most highlights. To be able to get to know and be able to be with my beautiful wife and others in the family was just tremendous, remarkable.  Thank you for that.

Jim: We’d love to have you.

Rick: I just didn’t have a chance to pick up my room yet. Maybe next time I can find my suite.  Maker of Kings, what is it, Jim?

Jim: Maker of Kings’ is basically documenting the journey of these young entrepreneurs through the trials and tribulations of starting and running small companies and growing from small businesses into large businesses and teaching the tricks of the trade along the way.

Rick: One of the things and Jim mentioned before we came on, I’d like to start there if you don’t mind, that is for those who are dialed in right now. They might be at their home, they might be at their office, they might be in the car whatever it might be, as they’re driving and they’re listening to us, what is our role in their lives with their spending their valuable time listening to MOK?  What is it that we can provide to them that is going to be life changing inspiring productive and positive in their lives? 

The first thing that came to my mind is that our friends who are dialed in right now, I need for you to take a little bit of a shift instead of being a passive listener to become more active. contemplate, think about what your life is right now and importantly where you wanted to be and if you’re not achieving what it is ideally you desire, we’re here to try and help in any way. One thing that would be helpful, call us, write to us connect with us so we can address specifically. But with that overall premise, how can we affect people that are dialed in right now? I’ll open it up to our gentleman.

Andrew: I think from my perspective, we want to provide information, confirmation and social proof. Right. Information that this is what we do, confirmation that this is what we’ve done, and social proof is this is the desired outcome. So, it starts with beginning with the end in mind. Writing the end of the movie. Determining the desired outcome, you can phrase that any which way. But the idea is to have a clear focused objective and then how to accomplish that objective by either creating an action plan or critical path to success and then executing that critical path. That’s the desired outcome So overall if we can provide information, confirmation social proof, we identify the problems, the trials, tribulations of small businesses. We know how to overcome those, and we are the solution to that problem.

Rick: I think information if you don’t my mind jumping in, is exactly handy-handy. So, in the conversations of what I’ve learned and what I’ve witnessed, this is such a remarkable role model for what you’ve just mentioned because it includes everything you stated. Would be appropriate right now? can we talk about handy- handy and obviously from the inception of this company began when?

Andrew: It began in 2017. We were trying to determine the best, most effective use of the talent resources that are coming out of the military and we had to find a solution to the problem of veteran employment.  And so, with that being the model, we said “okay, what can we do to affect change at the greatest level? How can we employ the greatest number of veterans in the least amount of time with the greatest amount of reach?”  Something that we can replicate, duplicate.  Something that we can export around the world. We understand that the NATO countries that supported us in all our conflicts, conflicts, they’re having the exact same problem.  They’re having the exact same situation, so we said we must build a model that’s scalable globally.  We must build a model that the ordinary person can get an extraordinary outcome and that would be because of the systems and processes that we put in place. 

We must find the key players. We must develop our objectives to be with laser focus so that every person knows exactly what they’re expected to do. We had to develop topline objectives where the organizational goal was in line with the division goal which was in line with the service goal, which is in line with the operator goal and so everyone’s goals were in alignment.  And then we built that entire profile on four principles which were trust that the personal level, trust in our business means predictability behavior.

Trustworthiness at the interpersonal level. what is their character and their competence? And then at the managerial level is empowerment, the tools, the training the resources and support to be successful.  And then at the organizational goal, we’re all in alignment top to bottom.  And so that’s the premise for the handy-handy model and that’s what where we’ve built out here and we’re now being recognized for our success.

Rich: The interesting part.  and gentlemen jump in a moment, is that at the outset, there was nothing that talked about profitability, it wasn’t about revenue, revenue, it wasn’t about any of what many folks listening now define as the motivation and/or definition of their success. Who’d like to jump in? maybe 

Andrew: There’s a great question or great conversation I had downstairs, which was wealth versus being rich. 

Jim: Yeah wealth versus rich Yes So if your goal is to be rich its effort based and you’re going to have to work hard.  If your goal is to be wealthy, it’s knowledge-based and you’re going to have to learn.  So, if your goal is just to make as much money as you can as fast as you can, you must understand that money has no home.  So, if you make a lot of money, you adjust your lifestyle, you spend a lot of money and you need more money. 

When you understand wealth is something they can’t take away from you.  They can take all your wealth, they can put you in prison, five years later you get out.  You still have the knowledge to go and create the models and to make the money.  So, your wealth is something that’s transferable and rich isn’t.  I can give you money and if you make bad decisions, you lose the money. If I if I impart knowledge to you and you apply that knowledge, you’ll be wealthy forever. So, I’m more in tune with developing wealth strategies than get rich quick schemes.

Corey: One of our family’s sayings is impact over income or legacy over currency right and so one of the things we’re trying to convey with our message is conscious capitalism.  So how do you do that if greed is your motive? You can’t.  It takes away from the be good, do-good, doesn’t cause harm to yourself others in the environment, right?

Jim: But it’s interesting this deficit.  I’ve never considered that before and I don’t think many people other people have as well.  The distinction between wealthy and rich.  And what it speaks to me is that there is more of a priority for your individual integrity, for your character for your building of a legacy and having, what in other words and Tony has mentioned this before, you have two dates you’re born, dash and your date of death. What’s the dash? What are you doing at the back end?  What’s your impact?  I mean you’re only here for a finite amount of time so once you’ve once you fill up your coffers, then what? Right? And what I found is that when you’re successful on your own, you feel good about yourself for a small amount of time but overall you lack fulfillment and success should bring fulfillment. And typically, a lot of wealthy individuals don’t have fulfillment because they’re thirsty for that next deal, right? 

When you’re in this situation, it’s unique in the fact that you get an opportunity to share that and to coach rather than teach.  So, we teach during practice, we coach during the game and so when we sit on our meeting, we have a specific agenda, we go through our process we get all the teaching done we go over those.  When they’re in the in the game, like a good example with Rich, he talks about when I send in the text, “what’s on your agenda today boys?”, He knows that’s a loaded question, right? And he already knows I know the answer to that question. And now it’s just whether you’re going to be truthful and honest right?  Whether you have a full day, or you have some gaps in your schedule or what are you really focused on? And it’s just like taking your temperature, right?  It’s just like taking a blood test.  That’s a finite amount, a snapshot of time.  I’m right here right now, this is what’s going on.

And so, when you coach, you’re basically coaching attitudes, you’re coaching the way that he’s treating people, you’re coaching the way that he’s reaching out and how he’s being perceived by his people. When you’re training, you’re literally focusing on the X.’s and O’s.  This is exactly what you need to do, therefore you need to do it, this is the desired outcome, how are you going to accomplish that objective. And that teaching style keeps the objective at the forefront and so we don’t focus so much on the individuals, we focus on what’s the desired outcome then we go back to get buy-in, right?

So, when you go down the chain for buy-in, you ask the individuals who are going to be performing the task this is what I’m trying to accomplish, this is my goal.  How are you guys going to help me accomplish my goal? And this is the position that I have for you. I have this priority, I have this revenue target. How are you going to accomplish this objective and then I let them tell me?  And then they come back and then they go “well here’s my best plan.” I said, “that’s wonderful” and now I need a contingency plan and an emergency plan, plan, so don’t just give me one plan.  Give me three options, give me three alternatives. three solutions.  Let’s choose the best one, let’s agree together and then let’s execute that plan.

Let’s measure it. Once we measure it, we can improve it. Once we improve it, we can move forward and we can replicate, duplicate that process.

Rich: It’s almost counter-intuitive to what the traditional business person would say.  You’re my employee, you need to achieve this, you need to accomplish this and when you do that I’ll pay you this amount of money.

Jim: And that’s it there’s a problem with that. That’s positional leadership, that’s the boss mentality, right? So, when you have the boss mentality and use authoritative leadership or positional leadership, as soon as you turn your back, as soon as you’re not looking, that person takes a break. That person says, “I don’t care what you have to say.” They give you the middle finger. They then go to their friends and say “oh, he’s just telling me what to do.” They do the whole thing, right? When you flip it around, and it’s on then they’re their own boss they’re accountable to them self and then what happens is guilt and disappointment work in your favor right? Because they feel guilty if they’re not doing what they should be doing because they gave you their word. And then you go back, and we talk about the principles of trust.  Can I predict your behavior?  Who are you when I’m not looking, right?

So, when you have that conversation with them, you say “Okay, we set out this target. You agreed to do your part, I agreed to do my part. I’ve done my part.  You haven’t done your part why not.? Then it’s on you. Right

And that’s effort based, and we talked about effort related right?  Once the plan’s in effect then it becomes effort based.

Rick: We are going take a very short break when we come back, I’d like to bring in the fellas because of what Jim has just outlined for us.  Completely applicable, not only under the Handy Andy banner but also in your individual businesses Corey and Rich, before becoming part of this family and we’d like to hear what the perspective is from there to now.  And we’ll have a whole lot more coming up. It is Maker of Kings right now here on the program.

I want to turn it over to the fellas in the conversation that is continuing with perspective and with what Jim had shared with us during our opening segment. How to personalize it and apply it to where we are now. Rich, go right ahead.

Rich: I’d like to touch base on one of the things we were talking about earlier about wealth.  I think a lot of people have this inclination like we’re talking about being rich versus being wealthy. It creates a wealth thrust that’s going to carry on beyond money.  So, what we’re doing right now, we can use in any platform.  It can never be taken away from us. So, the skill sets that we’re learning and we’re implementing, once we have those tangible skills, they’re not going to be taken from us at any point in life and that’s where the true value and the true worth of wealth comes, in my feeling. 

Corey: I agree with the same thing and I reflect the same way he’s alluding to with a quote I read this week saying I wish all people could become rich, so they can it’s not what everybody thinks it is. And it was Jim Carrey who said that of all people. But just showing that the rich becoming rich isn’t the goal.  It isn’t what people think it is when you get there basically.  And the difference between being rich and being wealthy is being able to impart wealth on others and I think that’s the case with Jim.  You can’t bump up against this crew or this group of guys or Jim self and not walk away wealthier than when you came in.

You might not be, you’re not leaving, you know, completely set for life but there’s no way you’re leaving in a lesser spot than when you came and that’s for certain. And I think that’s a truth for me. That would be my definition of wealth is every engagement I have somebody leaves in a better place than when they came.

Rich: Wealth can never be taken away.  One thing that’s unique about my perspective with my father is that I’ve seen him involved in so many different entities and he’s successful at every single one. meaning like say a one was to fail which it doesn’t, well let’s just use it as an example, he could start over tomorrow in a brand-new field and get the same outcome because he has a wealth of knowledge can never be taken away.

He could start from scratch in a different country, country, different circumstances.  Give him the rules and he’s going to be successful because he has a fundamental understanding of what it takes to be successful.

I think people that are rich too are very nervous because they’re they don’t know how to create the next dollar. So, they are sitting on the top, they’re spending money and suddenly, it’s like “wait, but when’s the next paycheck coming in?” “When is the next time you have that opportunity?” and we look at it as well if you have wealth, you just got to find a way to go make more money.  That’s our skill set

Corey: And it’s I mean, it’s the first time I’ve heard it from Andrew. 

Rich: This guy could be in a situation that makes most people just freak out or commit suicide because it’s so stressful but he can be like “It will play out.  I’ll be fine” because he trusts in himself and trust the process and that’s well.

Rick: And that trust is fortified because of his successes and that brings us back to handy-Andy again. We’re going to continue that vein because it personifies the topicality that we have today and if you don’t mind, we’ll do that after the bottom of the hour break. Drew, how do we keep in touch with everybody. About five seconds to give us that information.

Andrew: Makerofkings.com or 808-202-2922

Rick:  Listen, our conversation fantastic today and compelling.  And that’s what I said this morning on Facebook before I even came into the office. Compelling radio, that’s what we’re doing today and every Wednesday. The context of Handy Andy, we began with that as the personification of what we’re discussing. We started with the inception in 2017. It’s been roughly eighteen months

Rich: Correct.

Rick: Walk us through a little bit of the beginning and where we are now.

Jim: You want me to do that?

Rick: Absolutely.

Jim: OK so we had we had a vision, we had a plan and we needed a team to execute the plan. Who’s in the studio are the people executing the plan.  It’s that simple right? So, we started with one guy with one problem. We had a disadvantaged individual. Somebody was getting kicked out of the military who just had got his first DUI at a young age, twenty-four years old, has a wife and a kid and was best friends with my son and said “What am I going to do pops?  I’m literally getting booted out of the military and I have no other way shape to take care of my family.” And I said, “Well you’re in luck because we’ve been talking about people like you and so you’ll be our first person.”

So, our first move was to get a blow machine installed in our new van, so he could have him drive, you know because he couldn’t drive without this specific.

Rick: He had to have it

Jim: He had to have the machine.  And so, when people contact us and ask, “what do you do with difficult people”, we’re like, “we started with difficult people.” We built the model around difficult people.

Rick: This is the blessing of our company.

Rich: if we can’t win with the lowest common denominator then we just cannot win, because if you try to win with the highest denominator you’re then you’ll never find those people, right?  If you’re looking for that perfect person, they don’t exist.

Rick: So those of you that are trying to construct and write resumes.

Jim: You’re wasting your time. We’re about the prototype or not about the plan. So, well it’s a working prototype. We built the prototype model to be able to scale, to expand a contract replicate, duplicate and that was the model that we created. When we came into this market, it was saturated. There are 528 other people participating in this market space, very saturated. So, we felt that if we took a difficult marketplace, Hawaii, a saturated marketplace, 529 competitors to start and we could become number one in 17 months then we could replicate, duplicate that across the country.

We’ve since been voted best handyman in Honolulu by who is that magazine, Honolulu magazine. Honolulu family, thank you. The Pacific Business News had voted us as one of the fastest growing companies in the state. We’ll find out tomorrow where we rank and are voted as one of the top twenty-five construction companies in the state as well.

Jim: So, we also just recently got a best of the best 2108 for handymen,

Rich: Oh, best the best 2018, there you go.

Rick: That’s from the morning paper, right?

Rich: yeah, the one yeah there you go. one just came in. Hopefully, we’ll see where we came in for the better-known companies as well.

Jim: Yeah so, we’re competing in the marketplace and we’re dominating.

Rich: Dominating is the word. There’s no doubt.  And that’s why I’m glad that we’re sharing the details of Handy Andy because as of today, you mentioned one, number of employees.  Can you share revenue information? Is that appropriate to do on the air or to put a perspective?

Rich:  Do you want us to show off?

Andrew: Just for social proof.

Rick: Here’s a reason why. Because we started the program by saying, folks who are dialed in right now, how can we make an impact with them?  Folks who are dialed in right now, I want you to understand that everything that is being discussed talked about, shared, mentorship and all of this is a real thing.  This isn’t just a conversation. This is manifested and that’s the important part.  So where are we today

Rich: I got the numbers on lockdown right now so. 3.3 million here today and our projected for year-end will be an additional 5 million. So, we should be coming in right around eight million dollars for gross revenue for the year.

Jim: and then I haven’t even paid my invoices yet.

Rick: Next year, we will be twenty-five million.  Where we’re at right now, we’re getting to a point where we’re at optimization right now, so we’ve been growing, and we plateau and, I wouldn’t call it a plateau, it’s a stabilization and it will grow again because the five-person company, company, the ten-person and the twenty-five to the fifty. We’re at the fifty-person Model fifty-five right now. It’s really about systems and processes once we refine that it’s just going to be, you know. How much new work is going to be coming in the door? We’re launching a couple different companies that are all feeding together. And we’re and refining optimization and once we really start breaking ground there, they’re going to go tenfold

Corey: You asked a question the beginning of the show to Rick.  You said “, what do people, what can we expect our listeners, what can have them expect from us from listening to the show?” And the conversation that Rich and Drew just had, I hope will shine a light on the biggest aspect for me which should be the personal reflection.

If I were to be listening to this and I didn’t know this group of guys are here, I’d be reflecting on my own business and to think about the presence, the knowledge of your present situation you’d have to have to be able to say we’re out of place ,it’s not a plateau but we’re waiting for a bit to refine our systems and processes to make sure that our systems that man can handle twenty-five people can handle fifty before we go to seventy-five and we do ourselves you know an injustice and create a problem for ourselves.  You must be aware of your present situation so attune to what’s going on in your business to be able to even make that sentence work.

And I hope that that challenges our listeners to ask themselves how to do I feel about my business because that’s what I do each time around these guys.  I reflect in my own industry, we’re all in drastically different industries and we’re all in different roles in those industries. And it’s it crosses the board its business as a religion like Jim always says so my goal for the people who are listening to the show would be able to use this is a place of reflection for themselves in their own business.  How attuned are you in your own business?

Could you formulate something where everybody wants to grow so quickly? Can you can you postulate something like that.  I need to stop make sure my processes can facilitate fifty-five before we go to seventy-five. or is it all just running forward, forward, forward, head down running forward? forward?

Rick: It must be prescriptive. It must be prescribed growth. There must be a growth spurt. We call it a sprint. We go through a series of sprints. It turns into a twenty-six-mile marathon but it’s literally twenty-six one-mile sprints. So, we sprint, we stabilize we then optimize. We sprint, we optimize. We sprint, we stabilize, we optimize, and we continue that path. And the reason is that they have to their skill sets. It’s kind of like when you’re a kid your mom bought you the shoes that were a one and a half size too big, so you grew into them. 

Same thing in business, right? And we put a man over their skis, they’re uncomfortable. They wobble around, their feet don’t fit right.  A year into it, the feet fit, they start feeling better and the same thing with the growth of individuals, right?  You cannot force the growth because people can’t accept that.  You can force feed them, you can drown them trying to make them drink but the reality is, its spoon feeding them a little bit at a time and then you reinforce that behavior. When you spoon feed them a little more and reinforce that behavior, they go through the trials and tribulations and so they’re developing their own model as they go along and they’re becoming the individual that they need to become to be who they’re supposed to be. So, it’s part of raising people We say we grow people, other people grow corn. We grow humans.

How in sync with me and Rich are will determine the growth of how everything is. My ability to get work and his ability to serve work need be co-mingled so that we can grow at the right rate and I can tell Drew, “Hey Drew, forecasting out. Hey Drew, now we’ve optimized or were being productive now you got to turn the switch back on, or Hey Drew that’s what you need to get shut off.”

We literally brought in a tremendous amount of work.  We did the math we brought in almost $750,000 in work and opportunity in one month and captured about $230,000 of it so in one month

And we have a marketing program.  We have a call center and we do we do with the right way.  So, I guess two things, one if you want to see somebody doing it right you follow Handy Andy, Hawaii. If you want to if you want that done in your company, contact Maker of Kings and we can help your company accomplish the same outcomes.

Rick: Lovely conversation I know we have a break coming up, but when Andrew and I had a conversation with and I won’t name the name, but yeah but you know our discussion with someone in our community she took a few moments away from the core of our discussion to talk specifically about her experience personally within Handy Andy. And it was an emotional expression. She was so enamored with the attentiveness, attentiveness, attentiveness, the quality of the work the dedication, the completion all of that. And it became the center point of what we talked about most of that meeting sure that’s the type of thing that people can understand grasp and really connect with.

Because it’s going to touch you. And that’s what you fellows have really dedicated, dedicated, to make sure that you have all of those components in place because when that customer writes that check or runs that credit card they’re going to walk away going, ” yeah that was great.”

Rich: It was a different perspective and the reason is our guys are problem solvers. So, they’re trained that your job is to fix the problem of the person you’re going to see.  It’s not to go and fix their slow drain or put a doorknob on our door or any of the handyman stuff that they do. It’s that you’re there to solve their problem, whatever that problem is.  And if you can’t solve that problem, then you have additional resources that can come in and solve that problem.  But when you’re in the problem-solving business and everybody has problems you’re going to have plenty of work.

Rick:  What I also love, if we can come back, is that we’re talking about Handy Andy specifically today. The atmosphere that surrounds Hand Andy is amazing. The diversity in all the complimentary additional businesses etc. that have this core mission at heart.  So, if we can chat about that a little bit comes back anything else that’s top of mind because with them MOK It flies by so fast.

You’re at Maker of Kings.  We’re with you, you’re with us and we’re delighted that you are indeed with Jim and Andrew and Corey and rich and we’re already on the brink of yet again another hour Facebook live folks.  Aloha and thank you for tuning in and joining in with us. We talked a little bit about Handy Andy today and I’m glad that we had a chance to focus.  Just a sidebar the intent is not necessary to directly recruit, however when you are talking about, about, Rich, the expansion, you got to have people.

Rich: You got to have people.

Rick: The focus is on our veterans who are transitioning What message would you like to deliver to veterans who might be on the brink, brink, brink, who would like to stay here in Hawaii or would like to be mentored instructed and can learn to take those skills back to their home base?

Rich: The biggest thing is just to reach out to us.  I mean, we’re here to provide as much information We hope that we’re the right fit for you. If not, we’ll always help you. I know Andrew has a wealth of knowledge in terms of guys coming out of the military.  Most of the guys that do come out speak with him and he can give them great direction. And whether you’re leaving and you’re feeling uncomfortable and you’ve got to go back home to Chicago, New York or you’re staying in Hawaii and hopefully you know we’re developing a system that is meant for them and just let us share the opportunity that we have offered for with Handy Andy, Hawaii. and a couple of other branches work.

Rick: Information. What should folks do?

Rich: They can also reach out to us on our recruitment page at the Handy Andy Hawaii.com website.  So, there’s information on there, you can send resumes or contact us directly from the Web site.

Rick:  Awesome. It looks like we need some assistance.

Rich: Yeah. I mean, I look I’m looking for guys that are not just interested in making a living but want to make a difference and see themselves as part of the solution. If you’re a go-getter, if you’re a “get stuff done” type of guy then you need to give us a call.  You know, not hesitate.  Don’t work for a third, third, fourth, fifth place if you want to work for the best and you want to see how the best do it, you can work for us.

Jim: Rich and Drew talked about it last week too when they’re sitting down looking at resumes and guys get all excited to hand over their resumes and they’re looking more so for the values. That’s what they are talking about last week. Looking for the values in a person as opposed to what’s on the paper. Just being able to hold a conversation, show up on time, lock eyes, be confident. Be able to show your commitment through your language and your body language. It struck me as I was listening to show last week being away just hearing them talk about values as opposed to, obviously, the experience is a big part of it, but looking for values comes from our military background. Knowing and recognizing the importance of those values is huge.

Rick: And that is a big part.

Rich: I agree. That is a huge part, the Job Corps

Rick: I mentioned before about ancillary and Handy Andy. If we take Handy Andy here, can you explain and share of what you’ve created to support directly Handy Andy, but also how you can branch out into many different areas?  please.

Rich: You know, part of what we do is to vertically integrate and to find additional companies that will work in conjunction, in sync with what we’re trying to accomplish. And so, the first was the educational component which is the National Academy of Construction Trades. And so that is the trade school that we created for the transition of young veterans coming out of the service into the program. They go through a school program in the morning, they work in the afternoon. They get to gain their experience as they graduate to program. They either become an employee or a partner or as we branch out into the mainland, they then our first priority to get one of the franchises as we franchise the model across the country.

So that’s the National Academy of Construction Trades. One of the main situations that we deal with, we service a lot of warranty programs. The home service warranty programs are very big here. A lot of homes are sold, they are given a warranty program. Handy Andy Hawaii services those home warranties.  We found that when servicing those home warranty programs, there were huge gaps and holes in the service that they were providing and that the customers were very unhappy. So, we started an additional company called “Armor Home Warranty” which Corey represents and that is a veteran platform. If you want to help veterans get employed, you purchase a home warranty. When you need that home warranty, the people who provide that service are the gentlemen of Handy Andy Hawaii. So, Armor Home warranty is our home warranty program.  It’s a great lead generator but also it fills a huge void in the marketplace where we actually do what we say we’re going to do. So, it’s not a bait and switch type program which is currently out the marketplace.

Corey: Can I reject that real quick. So, one of the things that we determined was that for every 200 warranties we sell its enough service work to hire a new vet.

Rick: Can you repeat that one more time?

Corey: For every two hundred warranties that we sell, sell, there’s enough service work associated with it where we can hire the new veteran.

Jim: And that’s the thing. We talk about when we go to these companies that we go speak to about Armor and when we go to these functions we’re asked to go speak on behalf of the Armor. People are engaged with that they want to know and really for me, it’s a doorway into the new way people are doing business. I think people have gotten this, they’ve bought into the pejorative that somebody must lose for somebody else to win and I don’t think that that’s necessarily the case. I feel confident that’s not the case, but I think that Armor is able to show that people engage with that fact, that if we sell two hundred warranties, we can hire a veteran they feel part of that. Before meeting this group of people, I would’ve thought that would have been a factor that would have gone down and been quantified and as I’m seeing the community reflect their appreciation of that.  And so, it’s awesome to be able to quantify such a detail like that means something to people.

Rick: I don’t think I’ve ever heard any social implication connected with a transaction.

Jim: That it’s becoming more important. I mean, especially with a millennial in the way that they buy things. A lot of them are asking “why “.  There’s a ‘why’ behind a lot of people. Simon Sinek was one of the biggest proponents of asking why. What’s what your “why”.  I think people have used that and that’s translated into consumerism these days.

Rick: Ask my children what’s the most powerful word, word, they’ll tell you, why “. And that’s it. And I know that that’s great information thanks you for that because it’s rare that you’ll ever hear that.  We have just a few moments remaining, and I don’t want to shortchange the importance of our conversation, conversation, but we started our discussion today what’s the impact on people who are dialed in and what have they learned. What can they walk away with today and I’d like to share if you wouldn’t mind each of you? What we share today that you believe was the most impactful part that if people are dialed in what will they walk away with today? Rich.

Rich: I think revealing your goal setting, you know.  What are you striving to achieve?  Is it money or is its wealth and knowledge and purpose in life? Would be a huge thing for me.

Rick: Got you. Corey?

Corey:  Reflection. Take the advice and the things that you hear that resonate with yourself. Use them to reflect on your own business and how it can help you grow your own business

Rick: Drew.

Andrew: The division between being rich and wealthy. That was very profound today.

Rick: Mr. Keener, how about you today?

Jim: I think impact over income. Are you making a difference, or you make a living and if you’re if you’re doing both then you’re on the right track and I think that’s what our goal is, to make an impact over income?  We need to pay our bills, but overall, we need to make an impact.

Rick:  I would like to remind everybody dialed in right now and if you’re on Facebook live, Aloha to you, to join us every Wednesday during this hour.  It is time that we’re asking you to invest but I guarantee that you’re going to have a return that will supersede all. So, for all our gentleman studio Drew, Brady thank you very much.

Andrew: Rather thank, you so much

Rick: Jim.

Jim: Thank you again and thank you, everybody, for listening 

Rick: Thank you so much, Corey

Corey: shoots pollutes

Rick: Rich,

Rich: Thank you, thanks for having us.

Rick: Ned maker of kings. Lover this hour, love this program and hope you’ll be with us next time.

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